PetAttix

Privacy Policy

Effective Date: August 2025

Overview

This Privacy Policy outlines how Pet Attix ("we," "us," or "our") collects, uses, and discloses customer information through our platform. We are committed to protecting your privacy and ensuring the security of your personal data.

Personal Information Collected

We gather the following types of information:

  • Contact Details: Including your name, address, billing address, shipping address, phone number, and email address
  • Financial Information: Payment details processed securely through our third-party payment providers
  • Account Data: Information related to your account registration and profile
  • Transaction Data: Records of purchases and sales made through our platform
  • Device Information: Technical data about your device and browser
  • Usage Data: Information about how you interact with our platform

Data Sources

We collect information from the following sources:

  • Directly from you when you register, make purchases, or contact us
  • Automatically through our services when you use the platform
  • From our service providers who assist in operating our platform
  • From third-party partners for verification and fraud prevention

How We Use Your Information

Your information is used for the following purposes:

  • Providing Services: To facilitate transactions, process payments, and deliver products
  • Communication: To send order updates, respond to inquiries, and provide customer support
  • Marketing: To send promotional materials (with your consent where required)
  • Security: For fraud prevention and platform security
  • Legal Compliance: To meet our legal and regulatory obligations
  • Platform Improvement: To enhance our services and user experience

Third-Party Sharing

We may share your data with:

  • Service Providers: Including payment processors, shipping carriers, and cloud hosting services
  • Marketing Partners: For targeted advertising (with appropriate consent)
  • Business Associates: Who assist in operating our platform
  • Legal Authorities: When required by law or to protect our rights

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Deletion: Request deletion of your personal data
  • Correction: Request correction of inaccurate data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing activities
  • Consent Withdrawal: Withdraw consent where processing is based on consent

UK and EEA residents have additional protections under GDPR regarding processing objections and consent withdrawal.

Children's Privacy

Our services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you believe we have collected information from a child, please contact us immediately.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: